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How to place your order

By using our order form you only have to send us a tracing order by email, mail or fax. It is neccessary to enclose copies of the following documents (if available):

You can choose from unlimited tracing or limited tracing ( 4 weeks/12 weeks). We will start to search by reconstructing the transport route, checking warehouses and tracing for the missing shipment in every direction.

More than three decades of experience in transport business, thereof over 16 years of successful tracing and excellent contacts to forwarding agencies, airlines, trucking companies and shipping lines all over the world enable us to locate continuously a considerable number of missing shipments.

You can always stop our efforts, when i.e. the missing shipment was found by another party or it "appeared" by itself. You only pay our fees, depending on the amount of loss, if we are able to locate the missing goods and inform you FIRST the whereabouts of the goods.

We work neutrally, reliably and independently and with utmost confidentiality. We are not looking for an originator of a damage or loss.

If we are not successful, you will receive a report and no fees will occure.